LeadSidekick Terms and Conditions

Effective Date: July 23rd 2025

Welcome to LeadSidekick! By subscribing to and using our services, you (“Client”) agree to the following
Terms and Conditions set forth by LeadSidekick LLC (“LeadSidekick,” “we,” or “us”). Please read them
carefully.

1. Services Provided
LeadSidekick provides AI-powered receptionist services, including but not limited to:
– Automated call answering
– Lead data collection
– Call transcriptions and summaries
– Email delivery of call reports and lead information
– Basic support and system performance optimization

We do not guarantee lead conversions, booked appointments, or the accuracy of information provided by
callers.

2. Subscription and Billing
– All services are billed on a monthly, recurring basis.
– Your subscription begins when we deliver your initial “test drive” AI receptionist for review.
– All payments are non-refundable.
– Invoices are processed automatically through our payment provider (e.g., Stripe).
– If a payment fails, we reserve the right to pause or terminate your service until the issue is resolved.

3. Pause Policy
Clients may pause their subscription for up to 90 days. To do so, send a written request via email to
devyn@leadsidekick.com prior to your next billing date.
Service will automatically resume after the 90-day pause unless otherwise canceled in writing. Only one
pause period is allowed per 12-month cycle.

4. Cancellation
You may cancel your subscription at any time by contacting devyn@leadsidekick.com before your next billing
cycle. Upon cancellation, your service will remain active until the end of the current paid term.

5. Support and Revisions
– We provide setup assistance and ongoing support via email.
– Revisions to AI performance based on your feedback are included.
– We will make prompt adjustments to fix any issues that impact service quality.
– Major changes or complex customizations may require additional consultation or fees.

6. Client Responsibilities
– You agree to provide accurate and up-to-date business information during onboarding and notify us of any
changes.
– You are responsible for reviewing the lead summaries and following up with potential customers.
– You acknowledge that this is an AI-based system and may occasionally misinterpret or mishandle certain
calls.

7. Disclaimers
– LeadSidekick provides services on an “as-is” and “as-available” basis.
– We do not guarantee that all calls will be answered, understood, or processed correctly.
– AI may occasionally provide incomplete or incorrect responses based on caller behavior or unclear input.
– You understand and accept that this is an automated system, not a live human operator.

8. Limitation of Liability
To the fullest extent permitted by law:
– LeadSidekick will not be liable for any missed opportunities, inaccurate lead data, lost revenue, or indirect
damages.
– Your use of the Service is at your own risk.
– Our liability is limited to the amount paid by you in the previous 30 days of service.

9. Modifications to Service or Terms
We reserve the right to modify or discontinue any part of the Service or these Terms at any time. Updates will
be posted on our website. Your continued use of the Service after any changes constitutes acceptance of the
revised Terms.

10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Wisconsin,
without regard to its conflict of law provisions. Any legal action or proceeding arising out of or related to these
Terms shall be brought exclusively in the state or federal courts located in Wisconsin.

11. Contact
All support, inquiries, pause requests, or cancellations must be directed to:

devyn@leadsidekick.com

12. Data Protection
LeadSidekick is committed to protecting your data. Any information processed through your use of our
services is governed by our Privacy Policy, which includes details about call recordings, data retention,
security measures, and breach notification procedures.